Mercari Request Return - I've never honestly seen mercari not approve a return request. Mercari is almost always in support of the buyers opinion on an item. We have updated our return policy on mercari and it will be effective may 22, 2025 at 12:00 am pdt. Mercari provides an online marketplace for consumers. Refund requests are processed. It does lean towards the seller. There used to be a “smells” reason they took that away. It would have to be different from the pics listed. I’ve got over 100 sales on mercari and just received my second return request. The first time a buyer requested a return they sent me a message explaining the reason they were requesting. Once you accept and receive the item from the carrier, you can then contact mercari to begin the return process for the item. We can’t protect returning items on your own. The buyer has to request a return, and mercari will decide if they will get one. Do not respond to requests for reimbursement. If the return is approved, they will get a mailing label to send the. What if i can't return an item on time? Mercari’s help center has all the answers you need about buying and selling on our mobile marketplace app. Need more time to verify your purchase? No problem, just contact us through the app or website within the eligible time. If your claim is approved, we'll provide you with a free return label to.
I've never honestly seen mercari not approve a return request. Mercari is almost always in support of the buyers opinion on an item. We have updated our return policy on mercari and it will be effective may 22, 2025 at 12:00 am pdt. Mercari provides an online marketplace for consumers. Refund requests are processed.